Putting A Mission Together
Langley will usually send missions to Omega only when their skills are needed. DivOps will pool all available intelligence on the mission needs and Control will suggest a team or individual agents for the mission. The list will be turned over to DivPers along with the mission skill needs. DivPers will analyze the list of agents and approve their Medical and Psychology availability, as well as whether they meet the majority or all of the needed skill sets.
Once the agent list is finalized, agents are given the mission. Requested gear list needs to be submitted in a variable time frame, depending on mission threat level and its time critical elements. Sometimes, missions will be so time sensitive that agents will literally be thrown onto a plane and parachuted into the mission area with a standard equipment set-up.
Control will then vet the list, dropping items from the list that pose too much danger to collateral damage, discover, or unacceptable equipment for the mission priority and its objectives. The list is forwarded to Quartermaster, who then fills the list on a first-come-first-served basis. The Heimdall Society has finite resources and they must be parceled out sparingly. Quartermaster also has the right to limit quantities of an item to conserve levels for emergency missions.
Once the equipment list is filled, the final list is sent to Control and the agents and the equipment is sent on to the mission’s nearest regional office or mission staging area. If the agents need any gadgets, they should speak with R&D before the equipment is routed to Transportation for delivery (usually, a time period of about 12 hours after the mission list is finalized by Quartermaster). If it is an item modification, it should be put in the equipment request list.
Before departure to the mission area, agents are briefed by their Control agent and any last minute details are revealed then. Communication protocols are outlined at that time as well as emergency "burn" identities. Once briefing is completed, agents fly coach to their destination, provided by Omega Sector. If the agents want any travel upgrades, that has to come from their own field expenses.
Missions
Missions always have one or two primary objectives, accompanied by two to four secondary objectives. Actual completion of the objectives is left to the agent’s discretion, as long as the objectives are met in a timely and consistent manner. In mission planning is entirely the property of the agent/team, but Control must be informed on the plan for completing sensitive objectives to help minimize discovery, collateral damage, and/or agent loss.
If a primary objective is unavailable to be completed (ex: primary surveillance target is dead), they must investigate as much as they can and get as much intelligence within 24 hours of failure of objectives (or when failure was discovered), and contact Control and give them an intelligence update. From there, Control will keep the agents on station gathering as much intelligence as they can or have them extract to the nearest Omega controlled facility and wait for orders and/or briefings. Control will update their intelligence and attempt to retrieve the broken trail.
Also, Omega Sector will resort to using a "cleaner" should that be necessary. It is always of last resort, and only in the most dire situations (primarily Threat Code: Black missions). The cleaner takes instructions directly from the office of Director:DivOps, and is always employed to finalize agent termination when they are incarcerated and unable to escape on their own.
Post-Mission
When an agent/team completes all of the mission goals, they contact Control with an update If no further action needs to be taken, the team is cleared to follow extraction procedures to remove themselves and their equipment from the field to their regional office.
Post-operation reports are filed by the agents and control with their own departments as well as the Director: DivOps. Quartermaster goes over returned mission supplies for breakage as well as resupply. Agents who frequently overuse or create breakage will find themselves on the Quartermaster’s "Shit List." Those agents are given the bare minimum of ammunition and equipment, refurbished equipment on the verge of replacement, or even substitute equipment to items that were not requested (ex: instead of a Glock 17, you get a revolver).
Following a debrief by Control, the agents then report to Medical and Psychology for evaluations. Their reports are filed with both the post-op reports as well as inserted into their DivPers folios. Agents are then either assigned to follow-up missions or are placed on post-op leave for a maximum of thirty days.